Why can’t I edit files in my backend anymore??

  • Unknown's avatar
    firesermon2009 · Member ·

    Seriously, this is MY website. You have no right to deny me the ability to edit my page templates.
    I DON’T want to use FTP, that’s a pain the arse! Give me back access to my site NOW

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    torres126 · Member ·

    Nobody here is denying you access to your site since it’s not even hosted on WordPress.com.

    It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

    You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.

  • kokkieh · Staff ·

    Hi there,

    As indicated above, your site is not hosted with us, but using the open source WordPress software at another hosting provider. You need to log in via that hosting provider’s control panel to have access to your site’s files.

    Your site is connected to a WordPress.com account via the Jetpack plugin, but that plugin only allows you to manage your site’s content via the WordPress.com interface – it has never included the ability to directly access your site’s files.

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