Why can't I edit the images in my posts?
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Hello there
For some I can’t edit photos after placing them in my post. I was able to do this a few days ago but now I can’t. The little pencil icon no longer shows when I click the photo but if I try to adjust the photo it appears. When I do so and click the pencil icon, the image edit box does not show.
How can I correct this?
The blog I need help with is: (visible only to logged in users)
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In order to help you we need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) Exactly what you experience including what any error reports you receive state.
(d) Which editor are you using. Is it this one? https://wordpress.com/post/ Or is is the classic editor here? http://zezee112.wordpress.com/wp-admin/edit.php -
Thank you!
I tried all your suggestions but for some reason it doesn’t work on my Google Chrome even after I disabled the extensions. I have Chrome 37 and I use the wp-admin/edit.php editor. I’m using a laptop.
However, I downloaded Firefox (so no extensions or add-ons) and the photo editor thing works well on it. I welcome any other suggestions you may have on how to get it working on my Chrome again. Otherwise I guess I’ll use Firefox.
Thanks again!
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