Why can't I export my XML file?
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I’ve been trying for two days to download my XML file but it just won’t work?
I do know how to do this and have done this several times before.
I have however encountered exactly the same problem on some previous occasions.
Please can someone advise me what to do next?The blog I need help with is: (visible only to logged in users)
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Is that through Dashboard->tools->export? I’ve just exported mine OK. What error are you getting?
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Yes. That is exactly what I am doing.
I either get no message at all or the one that says something along the lines of there’s something wrong with our servers – probably Matt’s fault.
I’ve had this happen quite often. -
I am trying again at this moment but it still just won’t work?
I am trying to download all content.
I was able to download for pages only but not at all for posts
I have tried to do this via 2 browsers.
I have cleared the caches on both browsers.
The link goes to a screenshot of this last attempt.
I’ve tried to provide you with everything you might need to solve this but is there anything else? -
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The screenshot’s odd – completely blank. I’ll flag this for staff attention to see if they are aware of any issues. Please be patient as it can take a while for them to get round to your thread.
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Thank you!
I am a little anxious as the integrity of my content has been threatened by a couple of unscrupulous “hackers” who allege they are using a hacking programme to access all of my accounts on Friday 20th.
I already lost some content as they were able to obtain the password of one of my editors and whilst I have secured my own passwords, with a password manager, I can’t rely on the children who edit for me, to be quite so vigilant.
Also, I don’t like it when things don’t work for me and this seems to happen to me a lot when I’m trying to do this!
I read a (now closed) forum thread started by someone with the same problem and I think it can only be rectified by staff. -
You may have run into issues due to the size of your blog.
I have emailed you a link you can use to access your export files.
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You can download your export file by going to your blog’s Dashboard and then looking under the Tools tab for Export. More information can be found here:
http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-orgIf your export process stalls out because of the size of your blog, please post a new thread requesting further assistance.
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