Why can't I find my security page to delete an app?
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I am trying to delete the Co Promote app from my blog. When I hit the link for the security page. The page populates a blank page. Why can’t I access the security page from my blog to delete this app?
The blog I need help with is: (visible only to logged in users)
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You need to contact CoPromote Staff directly. Read through these threads
https://en.forums.wordpress.com/tags/headliner
https://en.forums.wordpress.com/tags/copromote -
I am trying to delete the Co Promote app from my blog. When I hit the link for the security page. The page populates a blank page. Why can’t I access the security page from my blog to delete this app?
The blog I need help with is vjohnsonibo.wordpress.com
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Wait! I located this.
Disconnect your site from CoPromote
http://en.support.wordpress.com/copromote/#disconnect-your-site-from-copromote
security settings -
Thanks…But I had already tried that option. That’s the problem that I’m having, the link for security settings takes me to a blank page on my blog. There’s nothing there. I still need help with this issue.
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Understood and I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
They will need to know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ -
I’m using my laptop and I connect with the Internet Explorer browser to access my WordPress.com blog.
Thank you for your help with this matter.
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We need specifics please.
What is the operating system on the laptop?
Exactly which Internet Explorer version is the one are using?
Check here please http://www.whatbrowser.org/If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
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Will you please upgrade your browser to IE 11?
http://browsehappy.com
Then let us know if that resloves your issue or not. -
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I was using and outdated version. I upgraded and that worked. I can access the security page now.
Thank you so much. You’re great!
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