Why can't I get a Refund for the pro bundle ?

  • Unknown's avatar
    daanhh · Member ·

    Hi,

    Today I ordered the pro bundle but I want to cancel it.
    So I went to Store-> upgrades ->cancel
    A popup shows that my purchase was more then 30 days ago, but in fact was today.
    That’s the first strange thing.
    Then I got an cancellation email with a ”confirm cancellation ” link that redirected me to the following message: ”An error occurred while refunding your upgrade. Please contact support”
    Am I missing something ?
    Any help would be appreciated.

    Regards,
    Daan

    The blog I need help with is: (visible only to logged in users)

  • andrewspittle · Staff ·

    Hi, it looks like you’ve also contacted us via email about this. I’m going to close this thread in favor of the email thread we have open. We’ll reply to you there.

  • The topic ‘Why can't I get a Refund for the pro bundle ?’ is closed to new replies.