Why can’t I get into my site?

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  makelikeatree6 · Member · May 19, 2021 at 8:21 am

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  Why can’t I get into my site? I can’t get past the login screen.

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  maksimurasov · Member · May 19, 2021 at 8:45 am

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  Hi there,

  Could you please tell us the address of the site you need help with? Once we know that we can point you in the right direction for support.

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  makelikeatree6 · Member · May 19, 2021 at 8:56 am

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  No login screen. Just a “coming soon” page. Admin login button doesn’t do anything. Very frustrating.

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  makelikeatree6 · Member · May 19, 2021 at 8:57 am

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  cinemascholars.com

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  maksimurasov · Member · May 19, 2021 at 9:04 am

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  Hi @makelikeatree6,

  Thanks for provided info.

  Let me note that this forum is dedicated to WordPress.com users who have hosted their websites on WordPress.com, while your website is using open source WordPress.org software and is hosted on Bluehost as I can see here: https://hostingchecker.com/.
  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers of WordPress.com. You can read more about the differences between WordPress.org software and WordPress.com here: https://en.support.wordpress.com/com-vs-org/ or here https://wpisnotwp.com/.

  In your case I suggest you to contact Bluehost support to solve the login issue: https://www.bluehost.com/contact

  Hope that helps.