Why can't I like some posts?

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  angelasavage · Member · Nov 18, 2014 at 2:43 am

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  Hello team,
  I’m having a problem ‘liking’ some great posts on wordpress blogs. When I press the like button, a window pops up briefly (presumably checking to ensure I’m logged in) but the post doesn’t register my ‘like’. This has happened on two different blogs. I recently upgraded to Firefox as a browser, but I don’t think this is the problem as I can still ‘like’ other sites.
  Incidentally, one of the sites I can’t ‘like’ is one that I follow. That is, I can like posts in ‘reader’ mode, but not from the screen.
  I have logged out and back in again to check that this wasn’t the problem.
  Thanks for any help you can offer.
  Yours,
  Angela

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Nov 18, 2014 at 6:52 pm

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  Hi Angela,

  Could you point me to the URL of a post that you’re trying to “Like” but having trouble?

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  angelasavage · Member · Nov 18, 2014 at 9:29 pm

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  Sure Jeremy. This is a blog I follow, which lets me ‘like’ in reader mode but not in ‘post’ mode:

  Emma by Alexander McCall Smith

  And this blog I don’t follow but would periodically like to ‘like’ posts such as this one:

  https://diabetogenic.wordpress.com/2014/11/18/my-little-advocate/

  Thanks for any help you can provide,

  Angela

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  jeremeylduvall · Member · Nov 18, 2014 at 10:19 pm

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  Hi Angela,

  Thanks for sending these over! I was able to “like” this post when logged in under your account in Chrome (since un-liked):

  Emma by Alexander McCall Smith

  Since you’re only experiencing this issue intermittently, I wouldn’t think it’s a browser issue, but could you try Chrome or Safari just to be certain?

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  angelasavage · Member · Nov 19, 2014 at 12:43 am

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  Thanks Jeremey. I was able to like both posts from Safari, so maybe it is a browser issue (which is a pain). I also note that the speech bubble option (top right hand corner of blog page when logged in) doesn’t really work in Firefox either. Oh well!

  Thanks for your help.

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  jeremeylduvall · Member · Nov 19, 2014 at 6:45 pm

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  Hi Angela,

  At least now we know what we’re working with! Can you try resetting Firefox as described here?

  https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

  Please note, this will reset all of the items here:

  https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems#w_what-does-the-reset-feature-do

  That’s a quick way to restore default settings and see if that fixes the issue.