why can’t I log into my domain

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  kathybsjs · Member · Mar 31, 2025 at 10:03 pm

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  I’m having trouble editing my website and I’m not sure if my subscription ran out. There is nothing showing in my purchases.

  Self-declared URL: http://www.sjsnl.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · Apr 1, 2025 at 5:54 am

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  That’s because you are logged in to the wrong account. Log out from current and log in again to the account owning that site. If you can’t remember your login credentials, you must use the transaction ID as described at https://wordpress.com/support/account-recovery/#verify-your-account-ownership