why can't i login using my domain name?

  • Unknown's avatar
    artgirlempowered · Member ·

    i cannot log in via my domain name…. artgirl.me…….. and cannot access my dashboard to blog… somehow there are 2 on this wordpress site… have no idea how they got there… when i hover over my pic this is what i see…..
    Artgirl Empowered and artgirlempowered… PLEASE HELP

  • Unknown's avatar
    artgirlempowered · Member ·

    i also have a couple of screenshots that makes it more clear… please give me an email address to send them too….

  • staff-ozmodiar · Staff ·

    Hi there,

    These support forums are for the free sites hosted at WordPress.com. Your site at artgirl.me is self-hosted using the free WordPress software available at http://wordpress.org and an external webhost.

    Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

    You can find support for your self-hosted WordPress site here:
    http://wordpress.org/support/
    http://codex.wordpress.org/

    You do have an account here at WordPress.com (username: artgirlempowered) which is what you logged into in order to post this question. But logging in here on WordPress.com cannot give you access to your self-hosted site’s dashboard.

    Please let me know if you have further questions or if anything is unclear.

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