Why can't I pay for this feature?!

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  martinkadelux · Member · Apr 10, 2013 at 3:30 pm

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  I can’t add Guided Transfer b/c it’s telling me I already have upgrades. Please help. I just need to transfer my blog to not lose any work.

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  helper-heroponriki · Member · Apr 10, 2013 at 8:15 pm

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  Hi there!

  I just checked your account and the Guided Transfer upgrade is already active on your account, which explains why you can’t buy it again.

  Please note someone from our Guided Transfer team will be in touch with you in a day or two. Please let me know if you don’t hear from them after a couple of days.

  I hope that helps!

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  martinkadelux · Member · Apr 12, 2013 at 12:16 am

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  YES! I paid for it after I changed the font. I didn’t realize that I couldn’t purchase the upgrade w/ custom fonts in my theme. Thank you!!! :)