why can't i pay with my debit master card

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  threshingfloorwithvivian · Member · Apr 11, 2016 at 3:41 pm

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  Please i am trying to pay with my debit master card, and has been unable to, please advice

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 11, 2016 at 6:07 pm

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  Hello there,

  Below are the only accepted means of payment.
  http://en.support.wordpress.com/payment/

  WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/

  If for whatever reason, they have chosen to block payment from your country, you will not be able to purchase an upgrade here unless you have a source of payment outside of your country. Note: You can buy a prepaid credit card from an approved country.

  In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.

  The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.

  More about echecks here:
  https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCI

  If you do have a card from a supported country and a card that does meet the criteria above, then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  threshingfloorwithvivian · Member · Apr 13, 2016 at 10:30 am

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  Modlook

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  threshingfloorwithvivian · Member · Apr 13, 2016 at 10:30 am

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  Modlook

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  staff-doublebassd · Staff · Apr 14, 2016 at 5:36 pm

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  Hi there,

  As @Timethief mentioned, Paypal is our processor and they have currency restrictions in Malaysia which is preventing you from purchasing an upgrade.

  What I would suggest is having someone who has a card outside of Malaysia pay for the upgrade for you.

  Let me know if you have any questions.

  Thanks!