Why can't I purchase a premium theme?
-
I’ve registered a new blog this morning called behindthesportstar.com under my 92Webzine username but when I try and purchase a premium theme for my new site I get a ‘WordPress failure notice’ message.
Any help you can give is much appreciated.
Richard.
-
Hi there,
I’m not actually seeing any errors in our system related to your payment or billing account! If you’d like to give it a try again, it should have just been some sort of glitch and hopefully will work for you! If not, could you try again on a different browser and let me know exactly what the error message says when you get it?
Thank you much!
-
Hi,
Yes I’m still getting at. In the tab at the top of the page it says ‘WordPress failure notice’ and on the screen itself it says ‘Are you sure you want to do this?’
-
-
-
Thank you! I got the exact same results you did. I have gotten in touch with our developers and they are looking in to what is going on. As soon as I have any additional information I will get back to you!
Thanks again for bringing this to our attention!
-
Heya!
Our developers have finished working on the problem and it should be all fixed! Please go ahead and give it a go again, if you would, and let me know if you have any further issues purchasing that premium theme!
So sorry for that inconvenience!
-
-
- The topic ‘Why can't I purchase a premium theme?’ is closed to new replies.
WordPress.com Forums 