Why can’t I scroll on draft posts in Mac

  • Unknown's avatar
    smiley1212 · Member ·

    When I am writing draft posts and I attempt to scroll up and down with the keyboard. The cursor won’t move beyond any of the text that displays on the screen either up or down.
    I have to press enter on a line to scroll and sometimes I have to save the draft, navigate away from the post then navigate back to the draft to continue editing. This only occurring in Safari Browser on Mac.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Could you let us know what versions of your operating system and browser you’re using? Once we have that information, we’ll be better able to advise.

    Thanks!

  • Unknown's avatar
    smiley1212 · Member ·

    Sure,

    Operating system: macOS Monterey version 12.4
    Browser: Safari version 15.5 (1717613.2.7.1.8)

    Thanks

  • supernovia · Staff ·

    Hey, thanks for the report. I’m able to replicate the issue intermittently in Safari 15.5. as well as Chrome current — but then the problem goes away at some point and I can scroll down. Also, I found my page down buttons work, but that could also be because the issue is intermittent for me.

    Are you seeing the same thing?

    I’m filing a bug report regardless, but any more context you can provide could be helpful.

  • Unknown's avatar
    smiley1212 · Member ·

    Yes, the issue is intermittent but so bad that I have 21 edits to one post in an hour simply from saving exiting and re-entering the post every time I was unable to scroll

  • supernovia · Staff ·

    Thanks @smiley1212. Let me know whether page down makes any difference. Also, just so we have a general idea, what’s the word count on your post? You can find that in the ( i ) icon near at the top of your editor.

  • Unknown's avatar
    smiley1212 · Member ·

    Yes, It also happens when I try to use the page up, page down functions on my keyboard. Also the scroll bar appears but when I attempt to hover over it, it disappears so I am unable to use it.

    the word count on the post is 239 words but the lines are quite short so there 49 paragraphs in total. I am writing another post again today and the problem is the same no matter the length of the post, but as soon is there is more than 1 screen full of content the issue occurs in each post I make.

  • fstat · Staff ·

    Thank you for that additional information. We’ll update you as soon as we hear from our dev team.

  • The topic ‘Why can’t I scroll on draft posts in Mac’ is closed to new replies.