Why can't I use the guided transfer option to move to wp.org?

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  beautyluxelife · Member · Oct 1, 2014 at 5:10 am

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  Upgrade not available for guided transfer. I would like to move my blog to .org but when I tried to purchase the guided transfer, it said “upgrade not available.”

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Oct 1, 2014 at 4:11 pm

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  Hi there,

  You currently have custom fonts enabled on your blog. In order to purchase the Custom Design upgrade, you will need to disable the fonts by navigating to Appearance -> Customize -> Fonts and clicking the small “X” next to each font. Then, the upgrade should be available within the Store!