why cant i view my notifications?
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i am getting notifications but when i hover over to see the or try to open in another window to view them it just keeps on loading and the notifications never show u though i am getting them through email i cannot view them on the site
The blog I need help with is: (visible only to logged in users)
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If it just keeps loading that usually point to a browser related issue. Here is my checklist below. Please work through it and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including what any error reports you receive state. -
i cleared my cache/history/cookies updated my adobe flash disabled browers extensions/blockers and everything, my browser was updated a week ago and i use firefox 34.0.5 and says its up to date
i get my email notifications but when i go to view my notifications on the site it just has the load symbol and it wont even let me try to open the notification tab up in a new tab -
I’m sorry you were not successful. I tagged this thread for Staff assistance as they can remove them and you can’t. Please subscribe to it so you are notified when they respond. Note there is a backlog so you will have to wait patiently for Staff help.
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Hi there,
I just looked into your account and was able to see the notifications. Are you still having issues with this? The notifications that I am able to see are through this button:
If you are, can you try a different browser as a test? Google Chrome would be my recommendation.
Thank you!
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