Why can't I write new posts.
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For a week now, whenever I try to write a new post or edit a scheduled post I get redirected to:
[redacted for safety reasons since the URL has parameters I don’t recognize]
and a blank white page. Nothing changes, I have refreshed the page and left it for a while in case it is slow internet but nothing else is slow.
What is going on? I have work to do and this is stopping me from doing it. -
Hmmm, that’s odd — can you tell us what you’re clicking on that leads to that link?
And, do you see the same thing if you start here?
https://wordpress.com/posts/rosemariecawkwell.wordpress.comAlso, I’ll remove the URL and put it in private notes, just in case.
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When I click on the ‘Write’, ‘Edit’ or ‘Add new’ buttons it goes to the url for a new post of for a scheduled post and diverts to the redacted URL.
Using the link you suggested starting with gives the same result. I had a play earlier and using an ‘InPrivate’ window seems to stop it from happening. -
How strange. Since it’s working in an incognito window, could you try clearing your cache, and also logging out and logging back into WordPress.com?
You can also clear the cookie for WordPress.com if needed, but I don’t recommend removing all cookies at this point.
Also, any idea what triggered this?
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I didn’t hear back from you, but we’ve been digging into this from our side and I think we’ve spotted and fixed the issue.
Can you please clear your cache now once more, then try editing the page?
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