Why did an import from fail?
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I’m trying to import a blog from Typepad and it said the import failed and to contact support. Typepad provided me with the export file and I went through the Import tool. Does anyone have any suggestions on how to get it imported correctly? Thanks for any suggestions!
The blog I need help with is: (visible only to logged in users)
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P.S. For interest sake more details on how to export the file from Typepad are found here: http://help.typepad.com/typepad_to_wordpress.html
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Hi Jessica,
I’m sorry that our importer is misbehaving! I have removed that errored import and reset the importer for you. You can go ahead and give it another try.
If it errors again, I’m going to ask you to try and get a fresh export from Typepad just in case something went awry in their export process (just in case you want to grab a new one in advance or something!).
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Hi! Thanks for your help with this. Unfortunately, it failed again so I’ll go ahead and ask Typepad for a new export as you suggested. In the meantime, if the importer needs to be reset again, I’d love help with that. Thanks so much!
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Hiya!
It did indeed need to be reset and I’ve done so. If it fails any more, please let me know and we’ll make some arrangements for me to get my hands on the file. I’ll see what I can do to get it imported manually. :)
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