Why did dozens of my media files disappear and are no longer in my postings?
-
Many of my uploaded pictures, used in my pages, have disappeared from the media cache and no longer appear in my articles.
Why and how do I get them back?
The blog I need help with is: (visible only to logged in users)
-
Images and media you upload into your media library and embed into posts and pages are on wordpress.COM servers. They remain visible unless or until you delete them from your media library. Deleting them from your media library also removes them from every place you embedded them in the blog and leaves behind broken links.
Staff cannot restore images you delete from your Media Library. You have to upload them all again, and then fix every broken image link in every post/page it was embedded into previously.
If you upload lots of images you can exhaust that free space allocation quickly. Currently, the only way to get an extra space allocation after you upload the images again, is to purchase an upgrade bundle. https://en.support.wordpress.com/space-upgrade/
-
I have not deleted these images and I have more than 98% of my upload space remaining.
The media files disappeared without my intervention.
-
re: hacked accounts and blogs
If anyone is posting anything to your blog or removing anything from it, or changing anything in it, or if your blog has been deleted and you did not delete it, then it’s most likely that you have provided them with the ability to do so, either deliberately by adding them as official users, or by allowing them access to your login information, or by posting content that makes it easy for them to guess what your log-in information is.
For you the question that needs to be answered is: Who, aside from me, has access to my login information?
Go to your email program immediately and change the password to a very difficult one because that’s how many hackers gain access to blogs.
Read > http://en.support.wordpress.com/security/
Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
You can also reset your password via your Settings tab on the WordPress.com home page:
http://wordpress.com/#!/settings/Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.
Use two step authentication http://en.support.wordpress.com/security/two-step-authentication/
Run a security scan on your computer. See here to run a security scan http://geekflare.com/online-scan-website-security-vulnerabilities/
Never leave your computer logged into your blog and walk away from it. Always log out properly.
P.S. Staff have records of who did what under which username and login information and when they did it. I flagged this thread with modlook for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. Note that there is a backlog and be patient while waiting.
-
I have given no one the ability to alter my blog. Only a few of the jpeg graphics I’ve uploaded have disappeared – nothing else has changed. This is almost certainly NOT malicious action by someone else, but some bug in the WordPress system.
-
Thanks for being patient while waiting for Staff to check their records and respond to you here.
-
-
Links? I deleted all the dead links and uploaded each graphic file again, which took considerable time as they were scattered among numerous folders on my hard drive.
Fortunately, I had made Word.doc copies of each page which included the images, so I was able to track them down and re-upload and insert them.
But there’s no reason they should have disappeared from my upload cache in the first place. I discovered the problem only when a reader notified me.
-
@riversong I wasn’t able to see any that were deleted in our logs.
Can you send a link to a post you had to fix? I’ll check its revision history so I can see what you saw before.
-
https://riversonghousewright.wordpress.com/about/1-context/
https://riversonghousewright.wordpress.com/about/2-design/
https://riversonghousewright.wordpress.com/about/3-materials/
https://riversonghousewright.wordpress.com/about/4-methods/
https://riversonghousewright.wordpress.com/about/5-foundations/ -
Thanks, I spot checked those, and it looks as though the site has been linking images from another source, for example:
http://www.buildinggreen.com/live/images//6-2%20Cordwood%20Infill.jpgDoes that site name sound familiar?
-
All jpg files were uploaded from my hard drive.
Some are my own pictures; some are images from other sites that I have used under fair use for teaching purposes in my classes.
Those that disappeared were of both types, and it was most or all of the earliest images I uploaded for my blog.
-
-
-
@riversong many of the images on your site previously were not hosted by you. They were hosted by that domain. They must have either deleted the images on their server, or moved them to some other folder, which caused them to stop working, because the images no longer existed at the source locations you had referenced.
Uploading the images to your own site is the better way to go, since you’ll have more control over whether they get deleted. I hope that helps.
-
As I already noted, every image came off my own hard drive. They were not linked to any other site. I re-uploaded them from my own hard drive. A number of the images which disappeared were my own camera photos.
You have not identified the problem, yet.
-
The whole internet does not have access to your hard drive, thankfully. They were uploaded to another site. Your site referenced their copies, and they have now moved or deleted them. That’s why they no longer work. Hopefully you’ll trust me on that one, but I have identified the issue and have only been trying to explain it from here.
Please go ahead and upload any remaining photos directly to your site and you will be all set. I’m closing this thread. Cheers :)
- The topic ‘Why did dozens of my media files disappear and are no longer in my postings?’ is closed to new replies.
WordPress.com Forums 
