Why did I only receive partial refund?

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  tippytoes601 · Member · Mar 11, 2017 at 8:00 pm

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  I purchased personal plan with domain for total $35.88. When I cancelled for refund, only $9.88 was refunded. Please help!

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Mar 12, 2017 at 11:08 am

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  Hello,

  I’ve checked your account and you have been refunded in full for your Personal plan. Both amounts were refunded on 11-Mar-2017.

  Refunds usually take about a week to process and show up on your statement. You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Come back to me if you have any questions.

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  tippytoes601 · Member · Mar 12, 2017 at 2:06 pm

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  Yes, you are correct! I confirm that since my post, $26.00 was refunded in addition to the initial refund of $9.88. Thank you sincerely for your reply. Godspeed, Tippytoes601

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  gemmacevans · Member · Mar 13, 2017 at 9:11 am

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  You’re very welcome :)