Why did my header and background disappear? It says they are saved.

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  susanaken53 · Member · Aug 2, 2015 at 11:22 pm

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  I just noticed my header and background disappeared. If I go to customize, it says they are saved but they are not appearing.

  The blog I need help with is: (visible only to logged in users)

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  wweadam · Member · Aug 2, 2015 at 11:59 pm

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  Hey there,

  When I visit your blog this is what I see in the header and background sections: imgur.com/18vr2gI.png

  Are these the header and background images you have saved in customize? If so, try doing a hard refresh of your page by pressing “CTRL+F5” (or “CMD+SHIFT+R” on Mac) on your keyboard. That will clear your page cache and hopefully load up your customizations!

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  susanaken53 · Member · Aug 3, 2015 at 2:08 pm

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  Thanks for your reply. After I posted the question, I kept working with the site and got the header back. I am not sure why it was gone. Thanks for the tip.