Why did my share count stop updating?

  • Unknown's avatar

    Hi,

    My share count has been the same for a while now. One one day, I had around 11 shares and overnight my share count jumped to 20+ and came to 27 eventually. Ever since then, the share count has been the same. AFAIK, even my own shares to Twitter should be considered as part of the share count right? But thats not happening, even though I continue to share on twitter. I renamed my blog so is that the reason?

    Here is the blog I need help with: http://whyislifefullofupsanddowns.com/
    Earlier this was: http://physicsbasedonbrain.com/

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Your own shares on Twitter should be counted in the sharing icons. I tweeted the following blog post out, and the Twitter count was updated:

    http://whyislifefullofupsanddowns.com/2014/04/28/googles-co-founder-larry-pages-life-is-full-of-ups-and-downs-too/

    Are you referring to a specific post? If so, can you point me to the post that is not updating correctly when shared?

  • Unknown's avatar

    There are two issues.

    1. The old share count for tweets and Google+ are no longer being reflected in the sharing icons. This happened after I changed the blog name. For ex: I have tweeted the same link and still the Twitter sharing icon shows only 1 count. https://twitter.com/physicsandbrain/status/461031112945315841
    2. The new posts’ shares are not being counted towards the total “Shares” in the “Stats” dashboard.

  • Unknown's avatar

    Hi there,

    When you change your domain, the sharing counts are reset. The reason being that when you load a blog page, that URL is sent off to the various social networks. Each network returns the number of total shares they’ve seen for that URL. When you switched your primary domain, the URL for each post changed therefore changing the sharing numbers. There’s currently not a way to move your old sharing numbers to your new domain.

    Regarding the sharing numbers on your stats page, I shared your post this post on Facebook:

    http://whyislifefullofupsanddowns.com/2014/04/28/googles-co-founder-larry-pages-life-is-full-of-ups-and-downs-too/

    The sharing count in the button was updated as was the sharing count on your My Stats page here:

    https://wordpress.com/my-stats/?blog=67140851&blog_shares&unit=1

    Are you not seeing this number update when you share a new post through Publicize?

  • Unknown's avatar

    The share count stopped updating for the following posts. I have shared everyone of them on twitter and some of them on facebook. The main share counter doesnt update nor do the individual buttons.

    How the ant colony behaves like a brain 0
    Can depression be good for us? 0
    Our brains actively construct the reality around us 0
    Why the world is becoming less violent 0
    Negative emotions help increase our long term well-being 0
    The woman who couldn’t see motion 0
    Why is life full of ups and downs? 0
    More about Time perception from David Eagleman 0
    A new way to model the world

  • Unknown's avatar

    Hi!

    That’s very odd. When I share the post “How the ant colony behaves like a brain”, the sharing numbers (both for the post and total) are automatically updated when I refresh the page. I added screenshots to your Media Library as a demo.

    Just to confirm, you’re using the sharing buttons on the bottom of each post correct?

  • Unknown's avatar

    No I am not using the sharing buttons to share them. Instead, i have integrated my twitter account with wordpress and automatically share each post when I publish.

  • Unknown's avatar

    Hi!

    I saw you recently publicized your post “A TED talk on chronic pain” on Twitter here:

    https://twitter.com/physicsandbrain/status/467182720506806272

    The sharing count seems to have updated as shown here:

    Screen Shot 2014 05 16 at 9 26 05 AM

    Is this what you’re seeing on your side as well?

  • Unknown's avatar

    I see it in the sharing buttons allright but not in the total list of shares:

    Why do things backfire? 4
    How “The Moral Landscape” by Sam Harris supports my claim about how reality works 3
    Scientists Convince People Their Hands Are Rocks 3
    How the ant colony behaves like a brain 2
    Physics based on brains 2
    What Brian Greene has to say about free-will 2
    Current physical laws might be a product of our brains 2
    Time perception: It differs based on the animal’s size! 2
    Slashdot: Pro-Vaccination Efforts May Be Scaring Wary Parents From Shots 2
    Study funded by NASA predicts civilization collapse 2
    The world is mostly getting better 2
    Natural laws are the same for everything 2
    Why do we try to reduce pain? 2
    Google’s co-founder Larry Page’s life is full of ups and downs too 1
    Can depression be good for us? 0
    Our brains actively construct the reality around us 0
    Why the world is becoming less violent 0
    Negative emotions help increase our long term well-being 0
    The woman who couldn’t see motion 0
    Why is life full of ups and downs? 0
    More about Time perception from David Eagleman 0
    A new way to model the world 0

  • Unknown's avatar

    Hi!

    The post “A TED talk on chronic pain” is appearing on your My Stats page in the Total Shares section on my side now. Can you check and see if it’s appearing for you as well?

    Just a note, that may take an hour or two to update occasionally. It may not be immediate.

  • Unknown's avatar

    Oh it took more than a couple of days to get updated :)

    Ya its appearing now.

  • Unknown's avatar

    Great to hear! Please let me know if you experience any additional trouble with the sharing numbers or the Site Stats page.

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