Why did the expiration date for my bundle change?

  • Unknown's avatar

    I purchased the upgrade bundle for $99 on January 7, 2012. When I look at “Billing History,” it shows this date. But “My Upgrades” shows that the bundle will expire on December 7, 2012. What happened to the 12th month of my package? I plan to renew, but would like to clear this up first. Thanks for your help.
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  • Sorry for the confusion!

    It will expire on January 7, 2013, but will renew on December 7, 2012 since auto-renew is enabled.

    Whenever a domain is involved, we process auto-renewals a month early, as a simple declined transaction could result in the loss of the domain if we waited for the expiration date.

  • Unknown's avatar

    Whew! Okay, thanks for getting back to me. I certainly don’t want to lose anything. Let me make sure I have it right: The new expiration date will be January 7, 2014 but it will renew on December 7, 2013, right? Thanks again!

  • Yes, that is correct.

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