Why did this account with WordPress renew after I closed it to go with GoDaddy instead.

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  kathorn4120 · Member · Dec 24, 2020 at 8:17 pm

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  Please let me speak to someone in billing please.

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  staff-totoro · Staff · Dec 24, 2020 at 9:48 pm

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  Hi there,

  I do not see any upgrades under your @kathorn4120 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  I do see that you did have a renewal in November, which you refunded and cancelled at that time. You can see here we processed your renewal in November: https://wordpress.com/me/purchases/billing/

  If you wish, You can follow the steps here to permanently close your account, which will delete kathleenevanshorn.wordpress.com as well as remove your personal data from our service: https://wordpress.com/me/account/close

  Sorry to see you go, but I wish you the best of luck!