why did this link not go to support staff

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  oregondissenter · Member · Jan 14, 2022 at 10:12 pm

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  I need to contact staff. The link I just clicked to do exactly that sent me here. Please fix this so it either says ‘ask the forums’ or better yet, give me back the ability to actually contact support staff. The forums never help, in any way, ever. NEVER.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-blorbo · Staff · Jan 14, 2022 at 11:41 pm

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  We offer forum support for all users on our free plan, email support for all customers with paid plans, and live chat support for all customers with Premium and higher annual paid plans: https://wordpress.com/support/help-support-options/

  Visiting https://wordpress.com/help/contact will always connect you with the highest available support option for your plan.

  With that said, what question did you have? We’d be happy to help you here.

  If this is in regards to accessing your site, please see our replies at https://wordpress.com/forums/topic/cannot-get-onto-wordpress-com/ and https://wordpress.com/forums/topic/desktop-application-fails/ first.