Why do I get a message that my custom domain renews on Jan. 9, 2015?
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We have a custom domain registered with Network Solutions that expires on Feb. 1, 2016. We have a two-week free trial of WordPress Premium service that expires on Jan. 15, 2015. On our “My Domains” page, under “Subscription” for the custom domain, it says “Active-renews on January 9, 2015”. I don’t understand what that means. Does that require some action from us?
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Hi there,
I’m seeing that it will expire on the 15th as seen here:
https://oabatonrouge.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades
Let me know if you have any questions with this!
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That doesn’t answer our question. On our “My Domains” page, under “Subscription” for the custom domain, it says “Active-renews on January 9, 2015”. What does that mean? Why is it a different date than the expiration date of the Premium trial? How are they different?
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Ah I see what you mean. I have brought this to our team for review. If you want to keep the Premium/Domain Mapping upgrade, please keep it as is for now until I hear back from my team. If you want to cancel it let me know!
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We want to keep it, but we wanted to make sure we understand what that means before doing anything.
Thanks for your help.
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