Why do I have a problem uploading jpg files?

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  jellymassee · Member · Nov 19, 2013 at 8:32 pm

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  I have been trying for the last 3 days to upload jpgs to my blog and I get an error every time.
  Never had this problem before??

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 19, 2013 at 8:37 pm

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  I get an error every time.

  What is the error message you receive please?

  Provided you have not exceeded the free space allocation for media http://en.support.wordpress.com/space-upgrade/ and you do not have any browser related issues please read what follows.
  These are the accepted file types:
  .jpg/.jpeg
  .gif
  .png
  Instructions here http://en.support.wordpress.com/images/
  Here are more details about the options for uploading images http://wpbtips.wordpress.com/2009/04/26/images-the-three-link-options/
  troubleshooting images here > http://en.support.wordpress.com/images/troubleshooting-images/

  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:

  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm

  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled

  Preview Problems and Third-Party Cookies

  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. Try using another browser.

  5. If you are not successful let us know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
  (c) And what any error reports you receive state.