Why do i have certificate issues?

  • Unknown's avatar

    Hello,

    I bought my domain through through WP with the premium package, but upon entering my own site I am first routed to a security certificate warning page. This page asks if I am sure I want to enter because the certificate says .wordpress but I am going to the 3bsc.com. I recently launched my business and I have like zero activity. I really hope others havent gotten that warning and it is negatively impacting my business. I tried all of the other fixes, but nothing is working. Please help. I need this security certificate issue resolved on your end ASAP. Thank you. -Marco

    The blog I need help with is: (visible only to logged in users)

  • Hi there!

    When you connect to your Dashboard or blog over an HTTPS connection, we use an SSL certificate to encrypt your connection. SSL certificates need to be signed to a specific domain, and we can’t provide certificates for every mapped domain, so our certificate is signed for WordPress.com.

    When you go to your own domain with https:// but your security software sees a certificate signed to http://wordpress.com/ it’s altering you that WordPress.com may be intercepting your connection, which of course is perfectly fine.

    Most security systems like this should have a way to add a permanent exception so you will never see the warning again in this instance.

    To prevent your readers running into this in their browsers, just make sure that whenever you provide a link to your blog or post it anywhere, that you post it as http://alternativecapital.ca/ and not https://alternativecapital.ca/

    You can read more about this here: http://en.support.wordpress.com/https/

    That page will also give you instructions on how to disable that pop-up on your browser.

    Let me know if you have further questions! Thank you for using WordPress!

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