Why do I see the ads if I paid for the upgrade?

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  tonyabren52 · Member · Jan 24, 2014 at 10:14 pm

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  I paid for the upgrade, but the ads are still there.

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Jan 24, 2014 at 10:53 pm

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  I don’t see any ads at http://totalimagewilbraham.wordpress.com/

  Would you please take a screenshot and upload it via Media -> Add New in your blog’s Dashboard so we can take a look?

  Take a Screenshot

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  tonyabren52 · Member · Jan 25, 2014 at 12:54 pm

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  Ok, I added it. Hopefully you can see. Random words are underlined and highlighted (GIFT on the righthad side) and lead to other sites.

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  tonyabren52 · Member · Jan 25, 2014 at 12:54 pm

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  Ok, I added it. Hopefully you can see. Random words are underlined and highlighted (GIFT on the righthad side) and lead to other sites.

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  staff-blorbo · Staff · Jan 26, 2014 at 11:55 pm

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  I can’t find the screenshot in your blog’s Media library detailing what you’re referring to, but we do not run ads as you have described. Our ads are a single image or video which appears below the blog post.

  Please note that it’s possible for ads to appear in your browser that were *not* placed there by WordPress.com. These ads are sometimes caused by malware or a virus, but more often it is due to a browser extension or toolbar that you may have installed in your browser.

  These sites have further explanation and suggestions for eliminating the ads:

  http://onecoolsitebloggingtips.com/2012/09/14/bloggers-beware-of-adware/

  http://blog.wikimedia.org/2012/05/14/ads-on-wikipedia-your-computer-infected-malware/

  http://www.littletechiethings.com/2012/06/how-to-remove-ads-not-by-this-site.html

  I hope this helps! Please let me know if you have any further questions.