Why do I still have word ads after purchasing the "no word ads" upgrade?!
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Nearly 24 hrs since I purchased “no word ads” and I still have word ads. If it is true that I can cancel my purchase within 2 days, I would like an answer, or will cancel both my upgrades and find another server.
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Hi there,
We do occasionally run ads in order to keep free services free. However we do not run advertisements on sites that have the No Ads Upgrade.
I did not see any ads when visiting the site. If you do see an unauthorized ad again, please make a screenshot and attach it in a reply to this message. We take this very seriously.
Here’s how to make a screenshot:
http://en.support.wordpress.com/make-a-screenshot/Please note that it’s possible for ads to appear in your browser that were not placed there by WordPress.com. These ads are sometimes caused by malware or a virus, but more often it is due to a browser extension or toolbar that you may have installed in your browser.
These sites have further explanation and suggestions for eliminating the ads:
http://onecoolsitebloggingtips.com/2012/09/14/bloggers-beware-of-adware/
http://www.littletechiethings.com/2012/06/how-to-remove-ads-not-by-this-site.html
http://blog.wikimedia.org/2012/05/14/ads-on-wikipedia-your-computer-infected-malware/I hope this helps! Please let me know if you have any further questions.
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