Why do my email subscribers get an email that there is a new post days after I publish?

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  jcalanayan · Member · Nov 6, 2015 at 4:17 am

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  Some of my email subscribers have complained that they don’t get an email that there is a new post right away. They end up only knowing that I published a new post because I share it on social media. Why are the email subscriptions taking so long?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Nov 6, 2015 at 7:17 am

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  Because there are literally thousands of new posts being published on WordPress.com every day (56 million total in October 2015), it may take some time before a notification is sent by email, but I don’t know why it would be days after you publish a new post. The longest I’ve ever waited for an email was a matter of hours.

  I’ve tagged this for Staff input.

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  chrisrudzki · Member · Nov 6, 2015 at 5:38 pm

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  @jcalanayan:

  Are they receiving the emails at all? If not, I’d ask them to check their junk/spam folders in case they’re caught in there.

  I also recommend you ask them to look at their email delivery schedule (from the page linked below). It could be that they’ve scheduled delivery on a weekly basis, or at a particular time frame: https://wordpress.com/me/notifications