Why do unsafe site warning appear when people access my website?
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I’ve had reports that people attempting to access the site are seeing an ‘unsafe site’ warning from their browsers. Do you know what in the website might be causing this?
The blog I need help with is: (visible only to logged in users)
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Hello,
to help me figure out how to best answer would you mind sharing how are these people attempting to access the site (mobile, from a link, a bookmark, an app, etc?) Also would it be possible to make sure the issue is still happening (we had a semi-related problem a while back which should be fixed now, so this may just no longer be a problem)?
Cheers!
DK -
Apologies for the delay in replying. The SSL issue emerges when the site is access from a link such as this:
(tested on Safari and Chrome).
The text we see is:
You attempted to reach hmaustralasia.org, but instead you actually reached a server identifying itself as *.wordpress.com. This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version of hmaustralasia.org.
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Hi there,
This issue pops up because the URL you’re using begins with https:// instead of http:// (without the “s”). You’ll need to use this URL instead: http://hmaustralasia.org/
When you connect to your WordPress.com dashboard over an HTTPS connection, we use an SSL certificate to encrypt your connection. However, we don’t support HTTPS connections for blogs with mapped domains (like your domain hmaustralasia.org). SSL certificates need to be signed to a specific domain, and we can’t provide certificates for every mapped domain, so our certificate is signed for WordPress.com.
When you connect to your domain via HTTPS but your security software sees a certificate signed to http://wordpress.com/ it’s alerting you that WordPress.com may be intercepting your connection. That’s actually fine, since your site is hosted by WordPress.com, but your browser doesn’t know that — so it sends that alert.
Please let me know if you have any questions about that. :)
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