Why do visitors keep getting "The Connection is Untrusted" errors?

  • Unknown's avatar

    When visitors click on my posts, they get a “the connection is untrusted” and “can’t view certificate”.
    Is there something that I accidentally did to make this happen?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    That is actually very standard behavior and is a bit misguided (sorry about the scare!). Please note that only you and other registered users of the blog will see it when logged in.

    When you connect to your Dashboard over an HTTPS connection, we use an SSL certificate to encrypt your connection. SSL certificates need to be signed to a specific domain, and we can’t provide certificates for every mapped domain, so our certificate is signed for WordPress.com.

    When you connect to your Dashboard via your own domain but your security software sees a certificate signed to http://wordpress.com/ it’s altering you that WordPress.com may be intercepting your connection, which of course is perfectly fine.

    To prevent your readers running into this in their browsers, just make sure that whenever you provide a link to your blog or post it anywhere, that you post it as http://rangerkaitimay.com and not https://rangerkaitimay.com.

    You can read more about this here.

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