Why do you need to track users' behavior and keep their records indefinitely?

  • Unknown's avatar

    I am a free account user. Could you answer the question before upgrading?

    Why do you need to track account holders’ behavior and keep their records indefinitely?

    Isn’t it the same as stocking other people’s personal information for no reason, because after we cancel your accounts, the users are not even users?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Who told you we do either of those things?

    The only tracking we do is in order to provide our services to you, including tracking whether or not you’re logged into your account or not, tracking required for our security and spam filtering services to work, and basic analytics to see how you use our services. We also place advertising cookies in your browser, but only if you explicitly opt in.

    None of this data is kept indefinitely, with most data being discarded automatically after a certain time, and you can completely close your account at any time, in which case your account is completely purged of all personal information after 30 days.

    You can find detailed information on what data we collect about both you and visitors to your site, why we collect it and how we use it, how long we keep it, and how to close your account, at these links.

    Privacy Policy

    Privacy Notice for Visitors to Our Users’ Sites

    Close Your Account

  • Unknown's avatar

    To Kokkieh,

    Who asked you about cookies??

    Have you never discovered the Tracking chart on the setting page of WordPress.com?

    No? I’m sorry to hear that.

    But most of all the things in the world are things you don’t know.
    And without you know, it exists.

  • The only tracking settings that exist on WordPress.com is the option at https://wordpress.com/me/privacy, and that is an opt-in option for tracking we do for business analytics purposes. Allowing that tracking is not compulsory, is not required to use WordPress.com, and is also covered by the Privacy Policy I provided to you above.

    If you have any other question I’m more than happy to help you, but please note that we do have user guidelines in this forum, and under those guidelines we expect anyone who posts in these forums to treat every staff member and volunteer with courtesy and respect.

    https://en.forums.wordpress.com/topic/best-practices-community-standards/

  • Unknown's avatar

    To kokkieh

    There is nothing you can help with this problem, because you don’t know the facts of the question I was asking, right?

    Moreover, you don’t understand that you should have respect for your customers.

    I don’t remember joining the cult religion of you.
    You should understand that respect is not forces, but a nature that doesn’t occur spontaneously unless you do something really good.

  • Unknown's avatar

    To kokkieh

    This is a fact already mentioned on the WorldPress.com web page.

    View Your Site’s Activity

    They keep track of customers activity, record it, and store it in their hands indefinitely, even after a certain period of time, including customer cancellation.
    _____________________________________________________________________________
    Your (WorldPress.com) article:

    “At the end of any retention periods outlined above,
    activity data is moved to long-term storage and is retained indefinitely.”
    _____________________________________________________________________________
    Do you still want to deny it,wearing a hat written with “volunteers”?

    But,you must understand that this article is not from customers.
    Rather, many people understand that kind of conduct is an attack on customers from WorldPress.com.

    In fact, even self-hosted users (WordPress.org) are warning people to stay away from WorldPress.com on their blogs.

    I will follow the warnings of conscientious bloggers.
    If I continue to be a poor customer on WorldPress.com, I may run into all sorts of troubles in the future.

    For example,
    I created a blog using a VPN for my security, but the staff at WorldPress.com looked up my IP address today.
    And the staff sent a message directly to the dashboard of my site,
    “Specify your current location, by my guess.”

    It’s up to the customer to decide whether or not to provide the customer’s location. Where do you write that customers must not use VPN if they create a blog on WorldPress.com?

    As far as I know, only the Communist Party of China is forcing such a thing.
    Is WorldPress.com communist or something?

    So,each time I will have to write something on this forum, not on my site,
    because of your own problems.
    But I’m not as negative as doing it indefinitely.

    I’ve been aware of your unpleasant problems less than a week after I came up with the idea of creating a blog.
    It may be a kind of revelation from my God.
    I respect my God who is on my side.
    I’m sorry, but it doesn’t seem to be you.

  • You seem to be misunderstanding the feature, I’ll try to clarify it.

    The data is simply an audit log data of your site. Things like when posts are published or edited, when plugins are added or upgraded, when comments are added or edited, etc.

    This data is intended for you to be able to keep a pulse on what’s happening on your own site, and is especially handy if you wish to track down any breaking changes.

    The data is presented for your benefit only, visible only to Administrators on the site and WordPress.com Staff, and it contains absolutely no identifying information beyond active users on your blog, like “Greg edited the post ‘Things People Love About Greg'”.

    The data is retained in our logs indefinitely so that we can answer questions if they ever come up, like “Who edited that post and adding a terrible thing months ago?” for example.

    If you delete your site, this information is deleted as well.

    Additionally, please keep in mind this is only for sites hosted at WordPress.com, and self-hosted WordPress.org sites connected to WordPress.com via the Jetpack plugin. I see you have neither, so none of this will affect you.

  • The topic ‘Why do you need to track users' behavior and keep their records indefinitely?’ is closed to new replies.