Why does Error come up when I try to update on my About page?

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  eleanorlouiselawrie · Member · Mar 1, 2015 at 9:51 pm

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  I’m trying to add a photo to my About page, but it keeps coming up with a red notice saying an error occurred.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 1, 2015 at 9:55 pm

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  I see this image https://eleanorlawrie.files.wordpress.com/2015/03/dsc02526.jpg?w=178&h=300
  here https://eleanorlawrie.wordpress.com/about/

  Is that the one you refer to? if it is not then exactly which error message do you receive? Post it here please.

  Make sure you are running a browser and version of it found here http://browsehappy.com or upgrade please.

  See the accepted file types here please:
  http://en.support.wordpress.com/accepted-filetypes/
  For uploading images posts and pages see here http://en.support.wordpress.com/images/adding-images-to-posts-or-pages/
  Here are more details about the options for uploading images http://wpbtips.wordpress.com/2009/04/26/images-the-three-link-options/
  For troubleshooting images see here > http://en.support.wordpress.com/images/troubleshooting-images/

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  eleanorlouiselawrie · Member · Mar 1, 2015 at 10:12 pm

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  Hi, now the photo is there! On my edit attempt, it never confirmed that it was updated, only came up with the same message: An Error occurred, please refresh page and try again.
  Unfortunately, I really don’t know how to refresh a page!
  May I ask another question?
  When I added the section about my YouTube Channel this morning, I wanted it on my About page, but it went on as a blog.
  How can I add to my About page, and know it will go there?
  Thanks!! :)

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  timethief · Member · Mar 1, 2015 at 10:19 pm

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  Unfortunately, I really don’t know how to refresh a page!

  See here https://en.support.wordpress.com/browser-issues/#force-refresh

  When I added the section about my YouTube Channel this morning, I wanted it on my About page, but it went on as a blog.

  There is no automatic means of making a post into a page. It’s a copy and paste form one into the other and delete the original job.

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  eleanorlouiselawrie · Member · Mar 2, 2015 at 12:16 am

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  Haha, don’t feel so bad now, not knowing about refreshing the page.

  Thanks for the copy and paste idea.

  The thing is that I had originally thought it was on my About page, so I still don’t know for sure anything will go there until I find that out. I was thinking of just making a small update (addition) to see if I get it right.

  Thanks for the help! :)

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  timethief · Member · Mar 2, 2015 at 12:19 am

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  You are welcome. Below are some basics that I will share with you.

  For creating a post see here http://en.support.wordpress.com/posts/#publish-a-new-post
  For creating a page see here
  http://en.support.wordpress.com/pages/#create-a-new-page
  To create a custom menu see here http://en.support.wordpress.com/menus/
  To add your Pages into your custom menu see here http://en.support.wordpress.com/menus/#adding-pages

  For editing see:
  http://en.support.wordpress.com/posts/edit-posts-screen/
  http://en.support.wordpress.com/pages/edit-pages-screen/

  On the bottom of your Admin page you will find a link to the step by step Learn WordPress.com blogging Tutorial prepared by Staff. http://learn.wordpress.com/

  See also the “Video Quick Start” tutorial http://en.support.wordpress.com/video-quick-start/

  The support documentation is all found at the Support link http://en.support.wordpress.com which is also linked to on the bottom of your Admin page.