Why Does Inserting Media Bring Up Antivirus Page Instead Of Allowing Me To Add?

  • Unknown's avatar

    I can’t insert media. When I click it, it brings up an antivirus page. I have never had a problem before. First it started with not being able to scroll within the “post” section and instead having to use the scroll on the far right to scroll to the bottom of my post and now when I try and insert media it brings up a website for antivirus software and won’t let me put in the media.

    Anyone else have this issue?

    The blog I need help with is alfinos.wordpress.com.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Cindy,

    It seems your computer is infected by malware / spyware. You can try to remove unwanted programs through software like MalwareBytes or Spybot S&D. However, I strongly recommend you go see a technician to clean up your computer and change your passwords afterward because you may be compromised.

    Sorry I can’t help more,

  • Unknown's avatar

    If you are trying to insert media from a URL, the website that the image is posted on is infected. Don’t use it.

    As for the changes in the way the post editor works, that is something the developers changed.

  • Unknown's avatar

    I uploaded my own pictures onto WordPress last night, then only added half before going to bed. Now this morning I can’t add the rest of them. As francsbob mentioned, I am going to check in with my IT guy.

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