Why does it look like I have 2 domain names? Primary IS connected

  • Unknown's avatar
    terriedrago2013 · Member ·

    Why does it look like I have 3 domain names? …..I understand you answered a portion of the question:
    studiodrago.org is set as the primary domain for studiodrago7.wordpress.com and will appear in the address bar when you visit the site. (you answered my question that studiodrago7 is connected to studiodrago.org, but why does the following exist too? It looks like a different site that is also mine.

    About

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jackiedana · Member ·

    Hi there,

    It looks like you may have two different WordPress.com user accounts with two different WordPress.com blogs.

    There are no domains mapped to studiodrago.wordpress.com.

    As you indicated, the domain studiodrago.org is mapped to studiodrago7.wordpress.com, but that blog is owned by a different WordPress.com user.

    So it looks like you have two usernames, two blogs, and one custom domain.

    Does this help? If you need assistance with studiodrago7.wordpress.com, please contact us from that user account.

  • Unknown's avatar
    terriedrago2013 · Member ·

    Thank you so much for your response. I really messed up on this sign up didn’t I? I need to merge the accounts or name studiodrago.wordpress.com studiodrago.org. I purchased studiodrago.org and was able to make changes to it and now I cannot figure out how to get into it nor can I find any of my confirmation emails. But I did indeed purchase the domain name. How can I figure out what to do? I tried to follow the directions on getting a new password etc, but none of my answers would suffice to give me access. But I know I purchased the org domain and I WAS able to make changes to the account previously.

  • Unknown's avatar
    jackiedana · Member ·

    terriedrago2013,

    If you add the user account that purchased the domain studiodrago.org as an admin user on studiodrago.wordpress.com, I can transfer the domain to that account and attach the custom domain to studiodrago.wordpress.com.

    If you don’t know the information to access that account, you can enter what you know at the “need more help” link here:
    https://en.wordpress.com/wp-login.php?action=lostpassword

    For more help with adding a user, see:
    http://en.support.wordpress.com/user-roles/#adding-users

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