why does it say wordpress

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  thecottontailshoppe · Member · Mar 11, 2024 at 2:52 pm

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  I renewed my domain name but it says wordpress.com

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Mar 11, 2024 at 4:51 pm

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  Hi,

  I’ve checked it, and I could see that while you renewed your domain thecottontailshoppe.com, your Explorer (formerly known as Premium) plan was not renewed, and it expired.

  A paid plan is needed to set a custom domain as thecottontailshoppe.com as the primary domain of your site. Otherwise, visitors of thecottontailshoppe.com will be redirected to thecottontailshoppe.wordpress.com (the content is the same).

  You can set thecottontailshoppe.com as your primary domain by purchasing any paid plan. The Starter plan is our most affordable one:

  
  Here is info on the different plans: https://wordpress.com/support/plan-features/

  Also, for pricing and a handy plan comparison table, please see: https://wordpress.com/pricing/

  Once you’ve purchased any paid plan, you can set thecottontailshoppe.com as primary by following this: https://wordpress.com/support/domains/set-a-primary-address/

  Hope this helps. If you need further assistance with this, don’t hesitate to let us know!