Why does my 'My Sites' page not load?
-
When I go to https://wordpress.com/stats/day it is stuck on ‘Loading My Sites…’ and does not display any information.
The blog I need help with is: (visible only to logged in users)
-
In order to help you Staff need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful please provide this info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including what any error reports you receive state.Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
I’m using a ASUS UX31 laptop.
Chrome version 46.0.2490.80 and Firefox version 41.0.2 both don’t load the My Site page. I can see the headers and fields but no content appears. It’s stuck on “Loading My Sites…” -
Hi there Jasmina,
I logged in under your account and was able to get to that page without any problem. Have you tried some of the other suggestions Timethief provided?
- Clearing your browser’s cache?
- Temporarily disabled any extensions you have?
Does this page load for you?:
https://omnitofu.wordpress.com/wp-admin/index.php?page=my-blogs
Are you still having issues? I’m wondering if it were a temporary issue for you because I was unable to reproduce it on my end. If none of the above has worked for you, I would be happy to look further into the issue.
Let me know. Thanks!
- The topic ‘Why does my 'My Sites' page not load?’ is closed to new replies.
WordPress.com Forums 