Why does my page say it is unavailable?

  • Unknown's avatar
    paintedpearls · Member ·

    http://www.paintedpearls.com is the name of my site. It is saying Internet Explorer cannot display this page. I’ve tried using firefox and chrome and it still won’t come up. I’ve gotten on other computers and asked friends to go to my page and it’s not coming up. I can get to my dashboard, but cannot view my page.

    I need to know why this is happening. I was getting ready to purchase the upgrade, but this is the second time this has happened and if it is a common problem then I will choose a different host.

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    You recently added a domain mapping upgrade to your WordPress.com site. Please note this is different than purchasing a domain name. Here’s more information on this upgrade for your reference:
    http://en.support.wordpress.com/domains/map-existing-domain/

    It looks like the domain name “paintedpearls.com” was registered through GoDaddy on October 5, 2011. If you registered this domain then, you’ll need to change your nameservers to the following:
    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    If you’re not sure how, you’ll need to contact your registrar, GoDaddy, for assistance.

    If you did not purchase the domain “paintedpearls.com” then, I’m afraid that it’s unavailable for use. You’ll need to pick another domain name to use with your blog. If you didn’t register the domain, let me know, and I’ll go ahead and add the domain credit back to your account so that you can register another domain name for free.

    Let me know if you have any questions!

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