Why does my white header image turn grey after uploading?

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  margaretandcamille · Member · Jun 13, 2014 at 4:30 pm

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  My custom header image turns grey after uploading it. It seems as though there is a grey overlay of some sort. I have been able to upload this into different themes and make some changes to the CSS coding to make that overlay go away but I cannot find what is causing it in this theme. I look for the overlay via the inspect element tool from Google Chrome.

  Help is greatly appreciated.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jun 13, 2014 at 5:13 pm

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  Hello there! I am not seeing the gray overlay on Chrome for Mac:
  https://cloudup.com/cxVHUxvjHeU

  Have you fixed the issue yourself, or are you continuing to see the issue on your computer? Please let me know and I can delve deeper into the problem. Thanks!

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  margaretandcamille · Member · Jun 13, 2014 at 6:25 pm

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  Hi thatrobyn! Yes I have fixed it. I apologize it wasn’t even a coding problem. For some reason when the file was saved as a .gif it uploaded with a greyish background color even though in Illustrator it was #FFF but when saved as a .jpeg as the maximum quality it showed up white. Good to know I was given the tip by druesome*.

  Thank you for your help!

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  thatrobyn · Member · Jun 13, 2014 at 9:34 pm

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  Ha! He’s a smart cookie. Glad it all worked out for you. Thanks so much for following up! All the best :)