WHY DOES MY WORDPRESS BLOG, TUPCM.COM, IS DOWN AND I CAN NOT SEE ANY POST ON IT

  • Unknown's avatar

    SINCE MONDAY FEBRUARY 16, 2015 I JUST CAN NOT SEE MY SITE, TUPCM.COM, ON LINE AND WHEN I TRY TO ENTER TO THE SITE, I JUST SEE THIS https://ferrusca.files.wordpress.com/2015/02/tupcm.jpg

    PLEASE, I NEED TO SOLVE THIS AS SOON AS POSSIBLE

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The problem is your domain registration expired on January 10th so you no longer own tupcm.com. Since you don’t own the domain, the domain mapping upgrade won’t work. If you’d like, I can refund the domain mapping upgrade and your site will be available at the original .wordpress.com address.

    Once that’s done, you can attempt to re-register the original domain.

    Let me know if that’s how you want to proceed and I’ll remove and refund the domain mapping upgrade.

  • Unknown's avatar

    HI,

    THANKS FOR YOUR ANSWER, BUT IF WHAT YOU SAY IS TRUE, MY ORIGINAL BLOG, FERRUSCA.WORDPRESS.COM, WOULD BE ON LINE, AND BOTH, THE DOMAIN AND THE FREE BLOG ARE DOWN, SO I CAN NOT USE IT WITH OUT ANY REASON.

    TWO, HAT IS TRUE, THE DOMAIN I PAID ON 2014, EXPIRED ON JANUARY 10, BUT, I PAID LAST SATURDAY AND TUPCM.COM GOT BACK.

    IF YOU TOLD ME ABOUT DE DOMAIN EXPIRED, YOU SHOULD HAVE SEEN MY LAST PAY, FEBRUARY 14 2015, BUT IF YOU DO NOT, I HAVE THE LINK OF IT, https://ferrusca.files.wordpress.com/2015/02/pagodomain.png

    SO, I WANT IT BACK ON LINE, BECAUSE ALL MY SITE IS BLOCKED AND I PAID FOR A SERVICE THAT WORDPRESS IS NOT GIVING ME WITH OUT ANY REASON.

    REGARDS.

  • Unknown's avatar

    BUT IF WHAT YOU SAY IS TRUE, MY ORIGINAL BLOG, FERRUSCA.WORDPRESS.COM, WOULD BE ON LINE, AND BOTH, THE DOMAIN AND THE FREE BLOG ARE DOWN, SO I CAN NOT USE IT WITH OUT ANY REASON

    This is because you added domain mapping upgrade without domain registration. Because you don’t own the domain the mapping subscription made your free blog inaccessible. I’ve removed and refunded the mapping subscription so the free blog works now.

    IF YOU TOLD ME ABOUT DE DOMAIN EXPIRED, YOU SHOULD HAVE SEEN MY LAST PAY, FEBRUARY 14 2015, BUT IF YOU DO NOT, I HAVE THE LINK OF IT, https://ferrusca.files.wordpress.com/2015/02/pagodomain.png

    This is a domain mapping upgrade, not domain registration.

    SO, I WANT IT BACK ON LINE, BECAUSE ALL MY SITE IS BLOCKED AND I PAID FOR A SERVICE THAT WORDPRESS IS NOT GIVING ME WITH OUT ANY REASON.

    If you want the domain back, I can go through the domain redemption process with you. There is an $80 redemption fee in addition to the renewal fee. The alternative is to wait for the domain to become available again (usually 80 days or so from the original expiration) and then you can purchase it normally.

    Let me know which way you want to go and we’ll proceed accordingly.

  • Unknown's avatar

    DEAR LIZ THE FAIR,

    THANK YOU FOR SUPPORTING THIS STUFF, OF COURSE I DO WANT THE DOMAIN, BUT THE THING I DO NOT GET IS, WHY DO I HAVE TO PAY 80 DOLLARS IF I HAVE NEVER HAD TO; THE LAST TWO YEARS SINCE I BOUGHT THE DOMAIN NAME THE BILL WAS 18 DOLLARS, SO, WHERE DO YOU FIND THE OTHER 62 DOLLARS YOU ASKED ME FOR A PROCESS OF A, DOMAIN REGISTRATION

    LOOK, THIS IS THE PAYMENT OF 2014
    https://ferrusca.files.wordpress.com/2015/02/2014domain.jpg

    13 DOLLARS FOR THE MIRROR MAPPING, THE ONE I SHOWED YOU LAST MESSAGE.

    AND

    5 DOLLARS FOR THE, DOMAIN REGISTRATION

    AND THIS IS FROM 2013
    https://ferrusca.files.wordpress.com/2015/02/2013domain.jpg

    AS YOU CAN SEE, 2013 AND 2014 I PAID ONLY 18 EACH YEAR

    SO NOW, WHY THE BILL IS FOR 80 DOLLARS

    IF THE REGSTRATION COST IS ONLY 5 DOLLARS.

    REGARDS.

  • Unknown's avatar

    BY THE WAY, THANK YOU FOR THE MONEY BACK, PAYPAL JUST TOLD ME ABOUT, BUT I STILL DO NOT UNDERSTANDING THE BILL OF 80 DOLLARS YOU TALK ABOUT; I WILL CHECK IT ON THE BANK BECAUSE I DO NOT SEE IN MY ACCOUNT AND I ONLY RECIEVED AN EMAIL.

  • Unknown's avatar

    > BUT I STILL DO NOT UNDERSTANDING THE BILL OF 80 DOLLARS YOU TALK ABOUT;

    The $80 is an additional fee required to renew your domain when it’s in the redemption period (that is when its expired, but not yet back on the general market). If you want to try to get the domain back right now it will cost $98. $18 for the domain registration and mapping and $80 for the redemption fee.

    If you are willing to pay $98 for the domain I can send a private e-mail with a payment link. Once you pay we can try to get the domain back.

    If you aren’t willing to pay the extra $80, you can just wait and see if the domain becomes available for general purchase and buy it again at the regular rate.

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