Why does the screen hang when I try to create a new site?

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  alaineadventures · Member · Mar 23, 2015 at 11:45 am

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  I cannot proceed to successfully create a new site. Whenever I go to the create site page and enter my desired site URL (thisonebackpack.wordpress.com), the icon at the right site of the text field stays in the ‘processing’ status and does not successfully check of the URL is valid or not.
  The button at the bottom of the text field also does not get enabled.

  Please help! Thank you.

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  kokkieh · Staff · Mar 24, 2015 at 10:52 am

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  Hi there. This could be a browser issue. Please make sure you are using one of the browsers and versions listed here: http://browsehappy.com/

  Additionally, try clearing your browser cache and cookies. You can also check whether you have the same problem on a different browser.
  http://en.support.wordpress.com/browser-issues/

  It might also be a good idea to make sure your flash player is updated:
  http://get.adobe.com/flashplayer/

  Let us know if none of this makes a difference.

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  kokkieh · Staff · Mar 24, 2015 at 10:54 am

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  thisonebackpack.wordpress.com doesn’t exist

  Do you want to register thisonebackpack.wordpress.com?

  You should be able to register that site, so let us know if the browser suggestions above doesn’t work.