Why does the web say my account doesn't exist, but I can log into it?

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  itch4stitch · Member · May 20, 2015 at 2:21 pm

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  When I put in my WordPress username to comment on blogs it says ‘URL contains illegal characters’. When I put my URL directly into a web search it says my account doesn’t exist. My account does exist. I am currently in it & the information is correct.

  http://itch4stitch.wordpress.com

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 20, 2015 at 3:41 pm

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  http://www.itchinforsomestitchin.com/ is a powered by WordPress.ORG software install.

  We provide support here only for WordPress.COM hosted blogs. That site is not among them. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG and need support for that site in the future and if you do not have a WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  itch4stitch · Member · May 20, 2015 at 3:49 pm

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  I don’t know why my WordPress.org url came up, but I am not asking about that. I DO have a WordPress.com account and that is what I am referring to.

  Again, my url is http://itch4stitch.wordpress.com. I can log into the account, but if I do a web search it says the account doesn’t exist. If I try to comment on someone’s blog it says “URL contains illegal characters”.

  I do NOT need help with my WordPress.org. I need help with my WordPress.com, so this should be the correct forum.

  Thanks.