Why does WordPress limit a FREE blog

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  jandrewnelson · Member · Jul 17, 2013 at 8:34 pm

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  Last week I upgraded so that I could customize my blog ( journeyamerica.wordpress.com ) and paid for it with Paypal. After looking at it, it appeared to be more work than I wanted to do, so I asked for (and was given) a refund.

  Today, I tried to post an entry and was told there had been a $20 ‘chargeback’ on a credit card (I don’t have and don’t use plastic) and I was locked out and couldn’t post until I got this resolved.

  WTF? I’ve tried contacting WP and I’ve also started a resolution ticket on Paypal, but no response yet from either.

  Any suggestions?
  Thanks!
  Jerry Nelson

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 17, 2013 at 8:36 pm

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  Volunteers can’t help with financial issues. If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

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  timethief · Member · Jul 17, 2013 at 8:37 pm

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  P.S. I also tagged this thread for Support Staff attention.

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  raincoaster · Member · Jul 17, 2013 at 8:43 pm

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  There has been a rash of over-zealous suspensions recently. I’m sure if you contact staff via the link on the suspension page that they will resolve it quickly.

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  jandrewnelson · Member · Jul 17, 2013 at 9:07 pm

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  Thanks for the help…I hope this works.

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  kardotim · Member · Jul 18, 2013 at 3:27 am

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  I see that you’ve already sent a message by e-mail, our Store team will answer you as soon as possible.

  Closing this thread.