Why doesn't 'Email Post Changes' work anymore?
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I once was able to notify some of my blog visitors when I published a new posting by enabling the email post changes in the Settings. That doesn’t work anymore. Why?
The blog I need help with is: (visible only to logged in users)
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Hi there,
Your blog’s followers will always be notified when you publish new posts, when they sign up to follow your site. (You don’t need to use the Email Post Changes feature for that.)
Email Post Changes is meant to notify specific people when you edit and change existing posts. For example, if you have multiple authors on your blog, you can use it to keep track of any changes other authors make to posts on the blog.
Please let me know if you have any questions about that. :)
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Again, my question is that for my blog, my capability to use the Email Post Changes capability no longer works. What would cause the capability to be turned off?
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Hi there,
You can turn that feature on and off under Settings > Email Post Changes in your site’s dashboard. When the box next to Enable is checked, the feature is turned on. Unchecking that box turns it off.
Please let me know if I can do anything more to help with that.
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I’m sorry. I must not have made myself clear. In my first question, I said:
“I once was able to notify some of my blog visitors when I published a new posting by enabling the email post changes in the Settings. That doesn’t work anymore. Why?”
Please note that I said that when I enable the email post changes, nothing happens. WHY?
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I’m sorry for misunderstanding your initial question. Just to make sure I understand, are you enabling the Email Post Changes and then publishing or updating the post you want those people to know about? (The post needs to be published or updated after enabling Email Post Changes, not before.)
If so, can you please send me a link to one of the posts where the email notification wasn’t received? I can then take a closer look to see what happened.
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This has been going on for some time now and not just this one particular blog. I have other blogs that behave the same way.
The last posting I made was: http://harvardwomansclub.wordpress.com/2014/10/24/shop-for-your-parents/
The Email Posts Changes is still enabled right now. Do you want me to disable it?
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No, please don’t disable it. Just to confirm, neither you nor anyone else received an email when that post at http://harvardwomansclub.wordpress.com/2014/10/24/shop-for-your-parents/ was published?
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That is correct. No one received an email when that post was published. Again, that is not the first tiime that has happened.
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Thank you for confirming that. I’m checking with my team about that issue. In the meantime, there are a couple things you can try:
1. Can you please check your email’s junk/spam folder to make sure the email notifications didn’t end up there?
2. You can ask each person to follow the blog via email. That way, they will receive an email notification as a follower when the posts are published, rather than via the Email Post Changes feature.
I’ll let you know what I find out from my team.
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I check my junk/spam folder on a continuing basis to make sure that I don’t lose good important e-mail and so does my wife who is one of the recipients for the e-mail.
The other recipients involved are not very sophisticated users and tend not to be willing to subscribe on an on-going basis. They prefer to receive notifications in this manner.
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Thanks for letting me know. I’ll get you an update about this as soon as I hear back from our team about what might be going wrong.
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Hi there,
I’m sorry for the delay getting back to you about this. After some investigation, we confirmed that the “Email Post Changes” feature won’t always send out an email when you first publish a post. This feature isn’t intended to notify you about newly published posts (if it did send you an email for new posts before, that was unintentional). It’s only meant to send out an email when an existing post is changed.
If the other recipients want to receive notifications about newly published posts, they’ll need to subscribe to the blog themselves. I’d recommend using the Follow Blog Widget or Blog Subscription Shortcode to create a simple form for them to enter their email address to subscribe.
Please let me know if I can do anything more to help!
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