Why don't auto subscription charges appear in billing history?

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  ninyamaubach · Member · Aug 11, 2014 at 11:12 pm

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  Hello,

  I administer a company website, and have charges billed to my personal credit card. I see on my statement that I’ve just been billed for Domain Upgrade (and will soon be billed for No Ads and Custom Design), but there isn’t actually an invoice associated with this transaction as far as I can see. Is there a way to generate one for my reimbursement purposes?

  Thanks,
  Ninya

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Aug 12, 2014 at 2:11 am

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  You can view, print, or email a receipt for any WordPress.com payments by logging into your WordPress.com site dashboard and going to Store–>Billing History. Once there, you can click on “view/print” and see the individual receipt. Additionally, when viewing the receipt, you can edit the “billed to” information. Roll your mouse cursor over the text in the “billed to” area and you will see it become outlined. Click once and you will be able to edit it to say whatever your record keeping requires.

  Please let me know if you have further questions or if anything is unclear.

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  ninyamaubach · Member · Aug 12, 2014 at 2:17 am

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  My billing history back to 2009 is empty for this account. But I suspect this might be because these payments were set up when my husband was logged in to the site, so will ask him to look this evening.

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  auxclass · Member · Aug 12, 2014 at 2:36 am

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  Only the account that paid for the upgrades will see the charges

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  ninyamaubach · Member · Aug 12, 2014 at 2:37 am

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  Thanks auxclass …. and I apologise to rootjosh for not saying thanks earlier!

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  auxclass · Member · Aug 12, 2014 at 2:45 am

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  You be welcome

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  staff-ozmodiar · Staff · Aug 12, 2014 at 4:51 pm

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  Happy to help.