Why has Chat been Unavailable for the last 4 days?

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  kimberlyjocooley · Member · Sep 15, 2023 at 8:35 pm

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  I have chatted in the past with support and noticed over the last 4 days this feature has been unavailable.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Sep 15, 2023 at 10:39 pm

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  Hi @kimberlyjocooley, I do know you’ll see that message if we’ve had a spike in requests, and we have had an unusually high spike in requests recently. But if you’re never seeing live chat available we’ll want to look into that for you.

  It looks like you’ve emailed support, too, so we’ll make sure to follow up with you there. Cheers!