Why have all my old polls disappeared?

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  seanpatrickhazlett · Member · Dec 31, 2013 at 8:53 pm

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  WordPress forces me to login into Polldaddy.com. When I go to Polldaddy.com, the website has no record of three years of old polls.

  I need to fix this issue ASAP, as in today.

  Please advise. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Jan 1, 2014 at 10:08 pm

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  Hi Sean – You are currently logged into a Polldaddy account with (email visible only to moderators and staff) as the email address/username. Is it possible that you previously had a second Polldaddy account linked to your WordPress.com blog with a different email address/username? I note that you changed the email address on your WordPress.com account four weeks ago — are you able to log in at Polldaddy.com with your old one?

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  seanpatrickhazlett · Member · Jan 4, 2014 at 7:04 pm

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  “I note that you changed the email address on your WordPress.com account four weeks ago — are you able to log in at Polldaddy.com with your old one?”

  I cannot. I reached out to PollDaddy.com, and they said they would combine both accounts yesterday, but the old polls still don’t show up.

  They still exist somewhere, but no one seems to know how to provide me with access to them.

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  eurello · Staff · Jan 6, 2014 at 8:17 pm

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  Hi Sean,

  Can you please follow up with Polldaddy and let them know you still don’t see your polls? They’ll look into it for you.

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  seanpatrickhazlett · Member · Jan 7, 2014 at 5:45 am

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  I’ll try again.

  PollDaddy.com hasn’t replied to two prior emails I sent following up with their initial response, so I sent them a third request via their support form several minutes ago.