Why have I not received a confirmation e-mail for cancellation?

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  ezyr1642 · Member · Sep 11, 2012 at 2:18 am

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  Cancelled upgrade bundle yesterday 9/9/12. Requested refund for upgrade bundle worth $99, but want to keep domain name. Did not receive confirmation e-mail.
  Blog url: http://newyorkacupuncturist.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Sep 11, 2012 at 4:42 pm

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  Your bundle included a domain registration.

  If you’d like, I can cancel and refund the rest of the bundle for $73.

  As for the domain, if we cancel the domain, it can take up to several weeks, and we can’t guarantee that your domain will be available to you again once canceled.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it.

  Instead, you can move the domain another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

  Of course, i can cancel and refund the bundle with domain for the whole $99 if you don’t mind the chance of losing acupuncturistinnewyork.com.

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  ezyr1642 · Member · Sep 11, 2012 at 6:00 pm

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  Hello,

  Please refund the entire amount $99. When can I expect the refund to be processed?

  Thank you.

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  staff-blorbo · Staff · Sep 11, 2012 at 6:05 pm

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  I have canceled and refunded your bundle as requested.

  The refund has left our account, and depending on your credit card provider, will arrive on your statement within 10 days.

  Please let us know if you need any further assistance!