why have lots of my followers not received an email

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  rebeccahiggins8 · Member · Jul 1, 2016 at 5:13 pm

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  Lots of my email followers have not received the blog email from WordPress this week.
  Why?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 1, 2016 at 5:17 pm

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  Your site is private. Have you added users as stated here https://en.support.wordpress.com/adding-users/ ?

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  rebeccahiggins8 · Member · Jul 1, 2016 at 5:21 pm

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  Recently I have made the site…private…..but have not added any new users recently. I send out a blog every week and some people have received it and others haven’t.

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  rebeccahiggins8 · Member · Jul 1, 2016 at 5:44 pm

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  I think the problem has arisen because I recently made the site…Private…how do I take off this private request and revert to an open site again. I have tried to go into settings……reading…..and untick private but it wont change.

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  timethief · Member · Jul 1, 2016 at 5:45 pm

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  I think the problem has arisen because I recently made the site…Private

  That’s correct.

  All support docs are at https://support.wordpress.com/
  Type in privacy settings and click the link to search https://en.support.wordpress.com/?s=privacy+settings
  Results https://en.support.wordpress.com/settings/privacy-settings/

  You must be logged in as Admin under the exact same username account that registered the blog. To change blog visibility to Public go to > Settings > Reading scroll to Blog Visibility and choose option 1.

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  rebeccahiggins8 · Member · Jul 1, 2016 at 6:03 pm

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  Thanks very much for your help. I have now made the site public and have had confirmation that people have now received an email.
  On the Setting…..Reading…..place there is also a place called…..
  Site Visibility…..what is this and should I tick that too.
  Rebecca

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  timethief · Member · Jul 1, 2016 at 6:05 pm

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  The guide is here https://en.support.wordpress.com/settings/privacy-settings/ If you cannot understand it then Staff need to know that. So you can type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  rebeccahiggins8 · Member · Jul 1, 2016 at 6:14 pm

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  Thank you for your help.
  Rebecca

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  timethief · Member · Jul 1, 2016 at 6:17 pm

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  You’re welcome.